tcv66 Privacy Policy

Introduction

tcv66 is committed to safeguarding the privacy of all players who use our online casino and sports betting platform in Bangladesh. This Privacy Policy describes the types of personal information we collect, how that information is processed, and the choices available to you regarding your data.

By registering an account or using any service on tcv66, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform.

Information We Collect

We collect information in several ways depending on how you interact with tcv66. The categories below outline the specific data types and the context in which they are gathered.

Personal Identification Data

• Full name, date of birth (to verify 21+ age eligibility), and nationality.
• Phone number and email address used during registration.
• Government-issued identification documents (e.g., National ID, Passport) as required for KYC verification.
• Residential address and city (e.g., Dhaka, Chittagong, Sylhet, Khulna).

Account & Transaction Data

• Username, encrypted password, and account preferences.
• Deposit and withdrawal history, including payment method details (bKash, Nagad, Rocket, Upay, Visa, Mastercard).
• Bet history, game activity, bonus usage, and account balance records.

Technical & Usage Data

• IP address, device type, operating system, and browser information.
• Session timestamps, pages visited, and interaction logs on tcv66.
• Referral sources and marketing campaign identifiers (where applicable).

How We Use Your Information

tcv66 processes your personal data strictly for the purposes described below. We do not use your information for any purpose beyond what is stated in this Privacy Policy without obtaining your explicit consent.

• Account creation, identity verification (KYC), and authentication to prevent unauthorized access.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment channels.
• Delivering bonuses, promotions, free spins, and personalized offers to eligible players.
• Providing customer support and responding to queries submitted through our support channels.
• Complying with responsible gaming obligations, including detecting and managing problem gambling patterns.
• Fraud prevention, anti-money laundering (AML) compliance, and platform security monitoring.

Where we rely on your consent for any processing activity, you have the right to withdraw that consent at any time by contacting our support team. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Payment Data & Financial Information

When you make a deposit or withdrawal on tcv66 using bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, or any card-based payment method, the relevant transaction data is processed through secure payment gateways. tcv66 does not store complete card numbers or mobile banking PINs on its servers.

Financial transaction records are retained for audit, compliance, and dispute-resolution purposes. Access to these records is strictly limited to authorised personnel within the tcv66 team.

Currency & Transaction Processing

All transactions on tcv66 are processed in Bangladeshi Taka (BDT, ৳). Any currency conversion required by a third-party payment processor is subject to that provider's own terms. tcv66 is not responsible for exchange-rate fluctuations applied by external payment providers.

Cookies & Tracking Technologies

tcv66 uses cookies and similar tracking technologies to improve the user experience, maintain session integrity, and understand how players interact with the platform. Cookies are small text files stored on your device by your browser. The categories of cookies we use include:

• Essential Cookies: Required for the platform to function correctly, including session management and login state persistence.
• Analytics Cookies: Help us understand traffic patterns, feature usage, and overall platform performance to improve our service.
• Preference Cookies: Remember your language, display settings, and other personalisation choices between sessions.

You may disable non-essential cookies through your browser settings at any time. Please note that doing so may affect certain functionality of the tcv66 platform. Continued use of the site following notice of cookie use constitutes your acceptance of our cookie practices.

Data Sharing & Third Parties

tcv66 does not sell, rent, or trade your personal information to third-party advertisers or marketing organisations. We may share data with third parties only in the following limited circumstances:

• Payment Processors: bKash, Nagad, Rocket, and card-payment partners receive only the transaction data necessary to complete your deposit or withdrawal.
• Game Providers: Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and other studio partners may receive anonymised gameplay data for fairness auditing and RNG certification.
• Legal & Regulatory Authorities: We may disclose your data if required by law, court order, or regulatory directive. We will notify you of such disclosures where legally permissible.
• IT & Security Service Providers: Contracted vendors who assist in platform operations, server maintenance, and fraud detection under strict confidentiality agreements.

All third-party service providers engaged by tcv66 are contractually required to handle your personal data in accordance with applicable data protection standards and to use it solely for the specific purposes for which it was shared.

Data Retention

tcv66 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable legal, financial, or regulatory obligations. Active account data is retained for the duration of your account's existence on the platform.

Upon account closure, personal data is typically retained for a minimum period as required for financial audit trails and AML compliance. After this retention period has elapsed, data is securely deleted or anonymised in accordance with our internal data lifecycle procedures.

Your Rights as a tcv66 Player

As a user of tcv66, you have the following rights concerning your personal data. To exercise any of these rights, contact our support team at [email protected] with your account details and a description of your request.

• Right of Access: Request a copy of all personal data we hold about you.
• Right of Rectification: Request correction of inaccurate or incomplete personal information.
• Right to Erasure: Request deletion of your personal data where it is no longer required for the original processing purpose, subject to legal retention requirements.
• Right to Object: Object to the processing of your personal data for direct marketing or profiling purposes.
• Right to Data Portability: Request a structured, machine-readable copy of your data to transfer to another service provider.

We aim to respond to all valid data-rights requests within 30 days. Requests may be declined where they conflict with our legal obligations, the rights of other individuals, or the prevention of fraud and financial crime.

Security Measures

tcv66 employs a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, firewalled and access-controlled server environments, regular security audits, and strict internal data-handling policies for all staff with access to player records.

While we take every reasonable precaution to secure your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, tcv66 will notify affected users in a timely manner and take immediate remediation steps.

Age Restriction & Child Privacy

tcv66 is an adult-only platform. Our services are strictly intended for individuals aged 21 years and above. We do not knowingly collect, process, or store personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21 without appropriate verification, we will take immediate steps to delete that data and close the associated account.

Policy Updates

tcv66 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes to this policy, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of tcv66 following the posting of any update to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way tcv66 handles your personal data, please reach out to our dedicated support team. We are committed to addressing all privacy-related inquiries promptly and transparently.

Email us at [email protected] (plain text — not a clickable link). Our support team operates 24/7 and aims to respond to all privacy requests within 3 business days.